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SAP CRM Online Training

Course Duration : 35 Hrs

SAP CRM Course Content

SAP New Dimensional - CRM

Overview and Introduction to CRM

Introduction to Net Weaver

  • General SAP Transactions
  • Foundation Architecture of my SAP CRM
  • Overview of CRM server Technology and User Interface
  • Business Partners
  • Organizational Model

CRM Base Customizing

  • Territory Management
  • Product master
  • Business Transaction Processing
  • Activity Management
  • Partner Processing

CRM Base Customizing

  • Actions
  • Overview of Pricing in CRM
  • CRM Billing Overview
  • CRM Middleware

CRM Interaction Center Win Client

  • Interaction Center Overview
  • Architecture landscape
  • Win Client Profile & Configuring Components
  • Action Box and alert molder
  • Interaction center scripting

CRM Sales

  • Opportunity Management
  • Copy Control
  • Quotation and Order Management
  • Overview Contract Management

CRM Analytics

  • Introduction to BW
  • Activating CRM Business content
  • Introduction to analytics
  • Data Mining Work Bench
  • Analysis Process Designer (APD)
  • Customer analytics (data mining, CL TV)
  • Marketing analytics (planning, Target group selection, RFM analytics)

Marketing

  • Overview of marketing management in my SAP CRM
  • Marketing and campaign planning
  • Planning and performing marketing projects
  • Marketing Calendar
  • Personalized mail forms
  • Creating personalized e-mails
  • Business partner-controlled communication
  • Segmenting business partners
  • Marketing attributes
  • Segment Builder
  • Creating profiles and target groups
  • Lead Management
  • Campaign automation
  • External List Management

We are providing SAP CRM Online Training in Ameerpet Hyderabad. We are one of best Institute to provide Best High Quality SAP CRM online training all over India. If you are staying in Hyderabad, Bangalore, Chennai, Pune, Delhi, USA, UK, Australia, Singapore etc. and unable to attend regular class room training programs then contact our training institute for information on online training. For more details on SAP CRM Online Training please call to 9290971883 / 9247461324 or drop a mail to nakshatraonlinetraining@gmail.com

SAP CRM online training institute address : B1, 3rd Floor, Eureka Court, Near Image Hospital, Ameerpet, Hyderabad, India


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